You will receive a confirmation email from us once you have placed your order. Make sure to whitelist orders@pretty-brilliant.com

Reach out to customerservice@pretty-brilliant.com if you have not received your confirmation email.

Please email us as quickly as possible at customerservice@pretty-brilliant.com after your order is placed so that we can make sure that we ship your order to the correct address.

Yes we do ship internationally.

Please know and understand the import rules of your country before purchasing. We cannot circumvent these rules nor can we estimate customs charges in your country. Customers are responsible for all customs charges.

Depending on the shipping method chosen you can expect to receive an order within 3 - 10 business days from the date it ships.

Please note that these are estimates and shipping delays are possible and out of our control once shipment is handed over to the shipping provider.